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***Payment Policy***
WicksnCandlesticks accepts Paypal as our payment processing method. Please note that you do not need to be a member of Paypal to use a credit card. We also accept telephone orders.

Production Time for Orders: Please allow 10 - 12 business days as I make each item to order. Custom orders may take up to 4 weeks to ship.

Delivery Time: Orders are shipped either USPS First Class Mail or USPS Priority. If you would like an item shipped otherwise, please message me to discuss options.

***Shop Policy***
Please note that I ship items to your Paypal address, if you want an item that you purchase mailed to a different address, please provide that information in an email message. Thank you.

***Refund Policy***
Unfortunately, since our items are custom made, we do not provide refunds unless there is an error on our part.

***Decal Product Liability***
Decal Product Liability:
We always suggest that you obtain permission from the reception venue or direct them to our website for a free vinyl sample kit. There are many types of surfaces for which the vinyl decal product may be applied, and all different types of paint, wood surfaces, and other surfaces. We will not guarantee the vinyl decal product will stick to your space. We use professional materials to create our vinyl artwork is approved as safe. WicksnCandlesticks shall not be held liable in the rare event that any damage is caused during installation or removal. This is also applied to our sister sites such as eCrater and WicksnCandlesticks.com.
Last Updated: 17 Aug 2013 15:30:51 PDT home  |  about  |  terms  |  contact
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